Last updated: January 2024
Introduction
fuchsia-birch ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel services.
Information We Collect
Personal Information You Provide
When you interact with our services, we may collect:
- Contact details including name, email address, and postal address
- Travel preferences and requirements
- Booking information and travel history
- Communications you send to us
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system
- Pages visited and time spent on the site
- Referring website addresses
- IP address (anonymised where possible)
How We Use Your Information
We use the information we collect to:
- Process and manage your travel bookings
- Communicate with you about your enquiries and reservations
- Improve our website and services
- Send you relevant travel information with your consent
- Comply with legal obligations
Information Sharing
We may share your information with:
- Travel suppliers (airlines, hotels, tour operators) to fulfil your booking
- Service providers who assist in our operations
- Legal authorities when required by law
We do not sell your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Data portability
- Withdraw consent where processing is based on consent
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Booking records are typically retained for seven years after the completion of travel.
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please see our Cookies Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
fuchsia-birch
17 Castle Gate
Nottingham, NG1 7AQ
United Kingdom
Email: [email protected]